Refund Policy

This Refund Policy explains how refunds are handled for SPIKOM Software services and products.

1. Eligibility

Refund requests are reviewed on a case-by-case basis. We generally offer refunds for eligible requests made within the timeframe specified by the product or service agreement.

2. Request Process

To request a refund, please contact us with your order details, purchase date, and reason for the request.

3. Paddle Purchases

If your purchase is processed through Paddle, refunds may be issued through Paddle’s platform according to their terms and our agreement.

4. Exceptions

Refunds may not be provided for services already completed or products delivered in full unless otherwise agreed in writing.

5. Contact

For questions about refunds, please contact us at the email address listed on our website.